Flavia Toledo illustration

Flavia Toledo

Latin America Concierge

I am a true “carioca,” born and raised in Rio de Janeiro, Brazil. From a young age, I have been passionate about languages and connecting with people from diverse cultures and backgrounds. Whenever I saw a traveller lost on the streets, I would eagerly offer my assistance, especially since I am fluent in English and Spanish.

My first international experience was a memorable trip to Disney World for my 15th birthday. I fell in love with the parks and later participated in a work exchange programme there at 19. This marked the beginning of my passion for travel and the tourism and hospitality industry. I’ve been fortunate to work in a field I love, exploring various countries for both business and pleasure. As I like to say, “To travel is to live!”

My favourite restaurant

Brazil

One of the best meals I ever had was a tasting menu dinner at Cipriani, the exquisite fine dining restaurant located inside the iconic hotel Belmond Copacabana Palace in Rio de Janeiro. The flavours were simply out of this world.

On my bucket list

Peru

I fell in love with Peru when I visited it 15 years ago, and I'm excited to go back and see how much the destination has changed since then. The country’s mystical charm holds an enduring appeal and it’s the kind of place you can return to time and time again.

See where I’ve travelled

My favourite trip

Iguassu & The Pantanal

Natural Wonders of Iguassu and The Pantanal is one of my favourite example trips. Visiting the falls is spectacular enough in itself, but when combined with the chance of glimpse at the elusive jaguars that inhabit Brazil’s Pantanal it makes for a truly once in a lifetime experience.

The best destination for families

Costa Rica

Costa Rica makes a great destination for families for its perfect blend of wonderful hotels, nature, adventure, outdoor activities, and beautiful beaches. People of all ages will be enthralled by the unparalleled biodiversity, while fun activities such as ziplining through the forests will bring out everyone’s inner child.

My top tips

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Fully immerse yourself in Rio Carnival by putting on a costume and watching the samba parade from the Sambadrome.

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Explore both sides of Iguassu Falls, as each offers a distinct experience.

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Book tables at the best restaurants in Lima in advance to savour the local gastronomy at its finest.

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Embark on a cruise to the Galapagos Islands aboard one of the top boats, enhancing your adventure with exceptional service.

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