Black and white illustration of Melanie Vieira's headshot

Melanie Vieira

Senior Concierge – Latin America

My passion for travel was sparked in 2012 when I had the incredible opportunity to work in Argentina’s Andean Patagonia. This remarkable region, with its jagged peaks, immense glaciers, and strikingly blue lakes, offers a breathtaking natural backdrop that captivated me from the start. Its remoteness and rugged beauty provide a sense of peaceful isolation, making it an ideal destination for those seeking an adventure off the beaten path. Every day felt like an adventure in itself, with magical hikes before or after work, surrounded by towering mountains that seemed to lift my spirits with every step. There’s something truly transformative about being in such a raw, untamed landscape, where nature feels boundless and untouched. Those experiences deeply shaped my love for exploring new places and discovering the beauty of the world.

Latin America

My favourite restaurant

Mayta

The best meal I ever had was at Mayta in Lima, the unofficial gastronomy capital of South America. Their tasting menu featured standout dishes like "Ceviche de Maíz Morado," a creative twist on traditional ceviche with a rich purple corn base and vibrant flavour. It tasted as good as it looked.

On my bucket list

Antarctica

My dream is to go sea kayaking in Antarctica and experience its untouched beauty and extreme wilderness. I’m eager to explore the pristine landscape of ice and snow, encounter unique wildlife like penguins and seals, and navigate through icy waters. This adventure would also allow me to reflect on the importance of preserving our planet, as witnessing such an extraordinary and fragile environment underscores the need for conscious and sustainable practices to protect these remote and vital ecosystems.

See where I’ve travelled

My favourite trip

Galapagos & Machu Picchu

Family Galapagos and Machu Picchu Adventure is my favourite trip. I love this sample itinerary because it offers a captivating blend of natural beauty and historical wonder, perfect for families. It combines the stunning wildlife and pristine landscapes of the Galápagos Islands with the remarkable ancient history of Peru.

Vibrant wildlife encounters and snorkelling adventures contrast perfectly with the profound historical significance of ancient ruins. For me, it perfectly balances the natural beauty and rich cultural heritage of Latin America.

My favourite hotel

Titilaka

I love Titilaka for its serene lakeside setting on the shores of Lake Titicaca, where breathtaking views of the water and surrounding Andes create a tranquil escape. The hotel's modern design seamlessly blends with its stunning natural surroundings, offering a luxurious yet grounded experience. The exceptional, attentive service ensures a personalised and memorable stay, while the gourmet dining and peaceful atmosphere make it the perfect place to relax and immerse yourself in the beauty of the Andes.

My top tips

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When visiting Patagonia, take lots of layers as you can experience all four seasons of the year all in one day.

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When travelling to the Uyuni Salt Flats, stay hydrated and do not overdo the first day. Acclimatising slowly helps to avoid altitude sickness.

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In El Chaltén, start hiking early to avoid crowds and enjoy a quieter experience on popular trails.

Food icon

Plan to dine later in Buenos Aires, as locals typically eat dinner around 9pm, making it a vibrant night scene.

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