Wonderful experience! Excellent Safari, beyond expectations. Thank you Anton Noll and the Jacada team for organizing such a fantastic vacation. It couldn’t have been better!
We traveled to Cambodia and Vietnam for three weeks in October, 2017. We are an active retired couple traveling with our 86 year old uncle whose mobility is limited. Jacada had several phone interviews with us in the planning stages to learn as much as they could about what we wanted to see, where we wanted to go and our traveling styles. They definitely fulfilled our expectations for the kinds of experiences we wanted to have, and for us that meant getting out into the countryside and having contact with the rural populations.
We can’t say enough about the quality of the trip. The hotel accommodations were well appointed, immaculate, with friendly, gracious staff. The guides were knowledgeable and helpful, the drivers made us feel comfortable and safe in the midst of crazy traffic. The trip included two cruises, one on the Mekong River and one on HaLong Bay, both run by Heritage Lines which we would highly recommend to anyone traveling in this region. The planned activities and the pace of travel were all excellent. So my uncle could participate there were always wheelchairs provided, and rides in sidecars, rickshaws, tuktuks, and cyclos around the cities.
Should we need a travel company to help with more travel we will certainly call on Jacada. They won’t disappoint!
Karen and Roger Hamilton
Eugene, Oregon
We planned our trip with Tessa van der Walt at Jacada Travel in NorthernTanzania. This was our second trip to Africa, so we had certain expectations that on this trip were met and exceeded! Attention to detail was impeccable. But further, the properties and activities that were recommended were very well thought out and planned to provide us with extraordinary experiences. We booked our safari with Legendary Expeditions, a bespoke safari company. The accommodations were outstanding but, more importantly, the people we stayed with were wonderful. We have found that a travel agency is only as good as the people they contract with to provide the services to the client. Jacada we found to surround itself with excellent resources for all aspects of our travel. We would not hesitate to use them again.
Jacada organized a fabulous trip to Japan for us this September. It was seamless in everyday from our accommodations, guides, drivers to the choice of places to visit and eat.
We were extremely impressed with the gracious communication during the planning of the trip all the way through to the end.
THANK YOU JACADA
Jacada Travel made our first trip to South Africa a memorable one. We did not realize in the correspondence that only duffle bags could be taken on the small aircraft that took us to Singita lodge. This created some logistical issues which for a higher cost, Jacada solved for us.
Other than this minor hitch, they organized a great customized trip from Cape Town until we left from JBG. They were more expensive than couple of other alternatives but it was worth it. Singita Lodge was outstanding
The staff at Jacada are excellent and would highly recommend them to plan your trip. They will be on our list to call for our next trip
Jacada travels was 1st class all the way. Very accommodating and down to earth. I’m very happy to have found Jacada travels for a lifetime experience.
Trip went off without a hitch. Itinerary was well planned and we had no issues with timing, guides, etc. Hotels were outstanding.
Transports were always on time and clean. Guides were fantastic
Jane put together a wonderful vacation for us in New Zealand! The accommodations were fantastic and local tours fabulous.
We had a wonderful experience in Tanzania. Jacada Travel made all the arrangements. The lodges, camps and guides were all fabulous choices. Everything was arranged ahead of time, and all the transfers were efficient and without problems. All of the people that took care of us, from the drivers to the camp managers and safari guides were lovely, professional and excellent. Jacada made it all so easy. All we had to do was sit back and enjoy the trip of a lifetime!
The staff at Jacada are friendly, informative, flexible, and well-organized. The trip was amazing and everything was flawless. We felt not only well-taken care of, but that we also fully got our monies worth with the quality of trip and the service they provided along the way.
Beautifully organized–would not have changed a thing. Thank you for the best trip ever!!!
We are very glad we went with Jacada versus a local travel agency. We were a little weary of communicating over the phone and via emails, but the Jacada group have the experience first hand of going to the countries, places, even restaurants you want to visit, and I think with this approach, we knew exactly what we were getting out of a trip because Jacada knew exactly what they were giving. The trip itself was amazing and everything seemed to be taken care of for us. This allowed us to just enjoy our surroundings. So great!
My six grandchildren said this was the best trip we had ever taken and they have
been to Hawaii, Europe and also enjoyed several cruises with Disney and other cruise lines. Costa Rica is a wonderful country to visit but certainly the great work Susann and Jen did by helping me to plan the trip,providing great guides and choosing wonderful hotels for us including the Peace Lodge where the children received extra special attention.
I am a travel agent and would recommend Jacada Travel to any clients who wanted a special trip.
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Our travel planners listened to what we wanted from our trip to Sicily and devised an itinerary that was everything we asked for. And more. Lovely hotels in each city, excellent guides and drivers throughout, and a number of really fun, unique experiences. Excellent on the ground support as well. Next time, we will ask for a bit of down time in the schedule. But we would definitely work with Jacada again.
Jacada travel put together an experience of a lifetime in Iceland. I loved working with Melania and Michele. Everything was perfect. The guides Bergita and Thor were exceptional. I would use them again for another destination!
We have planned two significant vacations with Jacada. Both were great vacations. One went seamlessly, one went very well but could have been smoother.
We just returned from a wonderful Swiss vacation planned with us by Jacada. Every single detail was executed perfectly! From the knowledgeable guides in the cities and the Alps, to the drivers and the hotel personnel, there was not a single complaint by any of the 4 us. Michele was easy to work with and responded in a very timely manner. I would highly recommend using Jacada for any trip you’re planning.
Very good trip to Peru and Ecuador. Fabulous local guides and beautiful locales chosen. One particular hotel in Quito was just ok but the others were wonderful. Small details were taken care of. I also got help for my stolen cash in terms of police filing etc. Well done Jobi and Jacada. I will recommend Jacada to friends and am looking forward to my next trip with Jacada in December.
Highly responsive and knowledgeable about the local scene. Finds exceptionsl local guides, services, accommodations and restaurants. Very responsive to client’s specific interests and desires.
I have traveled with Jacada for the first time last year to Peru with a group of friends and since then I have been traveling with them and planning trips ahead to many destinations ! excellent Luxury arrangements and a very helpful ground team at the destination
Jacada recently worked with my husband and I to plan our 30th anniversary dream trip to Africa. All of our travel, transfers, check ins, and transitions were seamless thanks to the experience and excellence of Jacada’s exceptional staff. During the planning phases we were given tons of information and options. Once we settled on an itinerary we were provided a tremendous amount of information and documentation. We knew exactly what to expect on each leg of our journey. There was ALWAYS a smiling face waiting to greet us and guide us.
Every staff member we dealt with interacted with confidence, knowledge and care. Each step of our journey was truly enjoyable and care free as Jacada worked in the back ground to ensure top notch service and high quality accommodations.
As a result of our experience with Jacada I will never trust my travel plans to be handled elsewhere and will recommend them when ever the opportunity arises.
Fantastic itinerary, outstanding service and attention to our interests. They did such a good job listening, helping and guiding. We were so happy with our honeymoon. Only critique is that they have good inside knowledge on accomodations and other nuances in a country and there were some things that caught us by surprise and we would have appreciated notice about those things.
Excellent service! I will for sure recommend Jacada to my friends. Thank you Joyce, you have done everything for us and made our trip so smooth. All of us had an wonderful time!
Jacada Travel is trustworthy agent. You can have them to plan your luxurious tours itinerary exclusively. I definitely will choose them again for my next trip. Cheers!
I could not have had a better travel experience! Kate Herz was able to plan a last minute India extravaganza that proved to be exactly what I hoped for and more. The drivers, guides, and in country support were all beyond expectation. Even when we needed to fly rather than drive due to a local protest my in country guide sorted everything quickly and without disruption to the joy of the trip.
Really nice trip to the Galapagos and Equador. Very well done!!
This is the second time we have traveled with Jacada. Each time it has been a wonderful experience. They seem to have everything covered. All we had to do was show up and have a great time.
From start to finish, Jacada Travel did an incredible job of organizing and laying out our almost 3 week trek to South Africa and Namibia. All of the details were attended to, and each individual we met along the way was superb! It would have not been easy to plan our essentially private light aircraft to the remote parts of the country, but Jacada made it seamless and the folks in country from our pilots, to private tour guides were fantastic! We would without reservation use their expertise again – perhaps for our next trip sooner rather than later!
I received a custom vacation. I told the representatives who was traveling , why we were traveling and what we expected. They designed the perfect trip for our family. They told me exactly what to expect and were there to meet us on every step of our vacation. We had a wonderful time with no worries I would definely use this company again. Thank you.
My wife and I used Jacada to plan a honeymoon to Tanzania. We wanted to do a week of safari and a week on the beach. Right from the initial phone call (which they did on the weekend, working around our busy work schedules) Jacada made it easy for us. We got back from the trip a few weeks ago and our high expectations were exceeded by trip they had arranged. There are probably cheaper ways to go to Africa, but if you want to have an incredible time and not worry about any of the details, definitely use Jacada.
Excellent…. It was 4 years ago when we used Jacada travel service for the first time. We went to South Africa. The guide and the hotels they have chosen for us were great. Overall service was excellent. Base on this experience, We used
Jacada again to arrange our trip to Iceland and once again it was unforgettable holiday. Now my husband has retired and have more time to travel. We definitely will use Jacada again for our next trip.
We decided to travel to Japan with minimal lead time. Kate was very knowledgeable and did an incredible job pulling together an itinerary that was tailoried to our family’s interests in a short amount of time. Our itinerary and guides were incredible! This trip was a real treat as we were so well taken care of all we had to do was sit back and enjoy the experience.
This was our first trip with Jacada and I can’t wait to book another vacation with them. The Jacada team are very professional and dedicated to providing an unforgettable vacation experience.
I’ve just returned from another luxurious adventure with Jacada. I trusted Jacada with my more exotic adventures like Antarctica, Iceland, Greenland and The Galapagos but Jacada made my travels in Europe just as exciting. The attention to detail is impeccable and the Guides are World Class.
Jacada Travel is a well organized operation. They listen to what exactly you would like to see and experience during your travels and create a personalized intinerary to fit those needs. The accommodations they found for us were special and added to our unique experience. The guides were superb! I would highly recommend Jacada Travel.
We didn’t have to lift a finger.
We had a wonderful trip. Every detail was accounted for and every step of our travel was smooth and luxurious. The Jacada team was patient with the small tweaks we made along the way and always responded to questions promptly. The guides that Jacada picked for our tours were extremely knowledgeable and gave us a one of a kind experience. Our safari was incredible and we couldn’t have asked for more beautiful accommodations, a better lodge staff and ranger team.
Jacada Travel is amazing! They planned and coordinated a top notch vacation for my family that was a trip of a lifetime. They did not miss a beat and thought of every detail and there was not one hiccup that occurred during our 2 week vacation. We can’t wait to plan our next trip with Jacada! Thank you!!
Our first safari experience and what an introduction! Faultless organisation by Jonathan at Jacada Travel. This included friendly, punctual drivers, knowledgeable personal guides, luxury camps with amazing food and smooth internal transfer arrangements.
Thank you very much.
Very knowledgeable and helpful. Our advisor – Tess was wonderful to work with. Very thoughtful in her planning.
Jacada is amazing! Our recent trip to Vietnam and Cambodia was the perfect vacation for our family of three! They made sure every aspect of the trip went flawless I can’t thank them enough!
Jacada genuinely thinks of it all. I was amazed at the absolute perfect planning of logistics and top notch activities that they put together for our honeymoon!
Everything very well organised, people meeting and greeting were aways dead on time and very pleasant company. Accommodation, food etc. in all cases excellent and all guides very informative and helpful.
Only one reservation. Despite being given some guidance by Jacada we found tipping very awkward. I hope we were generous, because we received a fantastc service, but we really did have difficulty deciding who and how much to tip.
Jacada was terrific – they threw together an Iceland trip for our family with a week’s notice – and it went quite seamlessly! They have excellent quality contacts and guides and were a pleasure to deal with.
Our safari trip to Africa was way beyond our expectations! Tessa had organized all the details and we just waited to see what the next adventure brought. From first meeting our guide at the airport to being brought back 11 days later we didn’t have to worry about anything. All was taken care of and we were treated like royalty.
Our trip to South America was the second time we have worked with the folks at Jacada. The bottom line is our travel planner Emily and her team listened to our likes and dislikes in regards to travel and the experience we enjoy. She hit the nail on the head in terms of designing and planning the perfect vacation. Our guides were exceptional, they knew what we wanted before we did! I will certainly use Jacada again for our next adventure.
Kate helped us plan our recent trip to Borneo, Java, and Bali, and it was wonderful. Our guides were excellent – very informative and helpful. The hotels that Jacada booked were superb. The trip was everything that we expected, and some. This is the second trip we have planned with Jacada Travel. We had a very good experience working with George several years ago planning our trip to Argentina and Chile. We would definitely recommend them.
The entire planning process was a breeze. Kit immediately understood what we wanted, and was able to come up with something that fits into our requirements even on the first proposal. We really enjoyed our time there! Thank you so much Kit! 🙂
We had the absolute trip of a lifetime thanks to the planning and organization provided by Jacada! Anton and Angela at Jacada planned every minute of our trip perfectly, paying such attention and detail to all of our previous discussions regarding our likes and what we were hoping to get out of the trip. Every moment of this trip was unforgettable, and we can never thank Jacada enough for all their effort and incredibly personalized experience they gave to us. I would recommend Jacada to anyone who really wants a 5 star experience to change their lives!
We just returned from our second trip, planned by the team at Jacada Travel. Once again, the overall experience was exceptional. No detail is lost by their team. We felt we were in very good hands, during our entire trip. We spent 20 days in Peru, including the physical challenge of hiking the Inca Trail. Our guide made changes on the fly, to accomodate my difficulty with the altitude, without which I probably would have been forced to turn back. With his experience and knowledge, I was able to successfully complete the hike. There is so much work that happens before departure, seriously, they think of everything. Thanks once again. I have and will continue to highly recommend Jacada Travel.
