My husband and I really enjoyed our Australia Whistle-Stop tour! Ellie did a fabulous job organizing it and allowing us to experience Sydney, The Blue Mountains, GBR and the Daintree Rainforest in 8 days. The private tours were top quality as were all of our accommodations especially The Chalets at Blackheath. We had an amazing tour by Tim and a picnic breakfast with the Kangaroos! Zip-lining in Daintree was another highlight of our time in Australia.
It was well organized, very informative and a fabulous way to travel. We highly recommend Jacada for a stress free, personalized vacation!!!
My husband and I booked our trip to Chile during a time that we were extremely busy. We felt like the time they saved us during the planning stage was well worth the price. The travel planners met with us a few times to understand what we wanted from our trip and find destinations and hotels that would interest both of us. We went through a couple of iterations of the itinerary to get the exact dates and times settled, however, they really did a great job without much direction. They worked within our schedule constraints and really guided us to make sure that we were making the most of our time and spending appropriate time in each location. They sent many reminders and material that also made sure that we were prepared for the trip. On-site one of their representatives met us for each internal transfer to/from hotel or next flight. We actually felt like some of the transfers having a guide meet us was overkill, but if one is not comfortable with international travel they will make sure that you are taken care of. The hotels and excursions at their suggested hotels were good, of course, we had our own preferences with regard to how each individual hotel operated but overall they were all very good. I would use Jacada to book another trip to a different destination in the future.
We took a ten-day four-person family vacation in Cambodia and were very very pleased with the planning and the result. Phnom Penh, driving, touring, daily guided destinations and guides… all were exceptional. Our trip was a huge success. We saw Phnom Penh, Siem Reap and temples in and around Phnom Penh all the way to Siem Reap and beyond, bazaar and architectural tours… it was all great including the accomodations.
Our trip was well planned-we saw a lot of the country and our tours were enjoyable. The hotels were exceptional and well located. We also had enough free time to check things out.
Everything was planned and executed perfectly for our trip to Argentina. The hotels booked were spot on to our style of travel and all our guides were knowledgeable, friendly and had a good English. Also, appreciated all the restaurant recommendations for our trip.
My trip to vietnam and China was so great , lots of amazing and unforgettable memories
Love all attention to details definitely will book another trip with Jacada in the future
Thank you Ellie Khoury and Cathy Jocubeit for designing this amazing trip for me
Our experience with Jacada was wonderful. We worked with Rosanna and Cathy who assisted in planning our honeymoon to Japan and Thailand. We wanted a trip that would highlight the amazing food that both countries had to offer, and we were not disappointed! Our trip was filled with food tours, cooking classes, and even more experiences that we will never forget. Rosanna and Cathy were wonderful at organizing the whole trip from beginning to end. They were always prompt with responding to messages and gave us a lot of important information on the countries prior to departure. During the trip, there were no issues and the partners that they worked with in Asia were so wonderful. We highly recommend Jacada to anyone who wants a stress free travel planning experience.
Jacada planned us an incredible bucket list trip to Africa. Our travel designers really took time to get to know us, our travel preferences, and what we were looking for, which was so important since it was our first time to Africa and first time booking a trip through a travel company. We didn’t know where to start between Southern & Eastern Africa with our budget and travel dates, but asked them to organize us a 3 week trip to be on safari for as many days as possible in a few differentiated locations each with unique experiences. They certaintly delivered – sending us to South Africa, Zimbabwe, and Botswana each with their own special touch, especially Little Makololo in Zimbabwe and Kanana Botswana. Jacada was clear with all communications and handling any changes along the way and the hospitality of the staff, guides, and lodges were superior.
Travel designers were very friendly and put together the custom trip that we asked for and also added a few special surprises. We received good information, our guides were professional and helpful and all went smoothly as planned.
We had an incredible, seamless experience in our travels, thanks to the Jacada planning.
Everything was on schedule, the guides were well informed in all the history of the cities we visited. They were very attentive to our well being and expressed concern in making sure we were enjoying our time.
This has made our travels stressless and able to enjoy our time tremendously.
Jacada supplied the expertise and logistical help my wife and I needed to experience our dream honeymoon!
We are both experienced travelers who enjoy planning our own trips and were a little nervous about trusting a travel agency to handle the details. Jacada’s team quickly put those fears to rest with their thoughtful and thorough planning of our trip, a process in which they involved us frequently without being overbearing. They got to know us and our interests in a professional and considerate manner- by the end of the planning process we truly felt as though we were devising the trip with personal friends and not a faceless organization.
The trip itself was incredible and checked all of our boxes! The accommodations surpassed our wildest expectations, and we were pleased with how our dining reservations, excursions, and transfers played out. There were very few hiccups, and Jacada made sure to resolve the ones that did occur- including working quickly to issue refunds.
Jacada works hard to put their customers first, and we will be using them again when the opportunity arises. Special thanks to Charlie and Cathy for their hard work.
Our trip to Peru was perfect in every way! Jen did a great job laying out our itinerary, listening to what we were looking for and exceeded all our expectations. We were able to experience a cultural immersion that was top notch with the best guides! Everything was so personalized and the level of hotels and service that we received was phenomenal. The one day Inca trail hike was a dream come true. We visited Lima, Sacred Valley, Machu Picchu, Cuzco and Lake Titicaca and they were all wonderful!! I can’t wait to book our next trip with Jacada!
Everything was seamless, the guides were really knowledgeable. We really enjoyed our trip! I would highly recommend Jacada travel
Jacada made our Southeast Asia trip seamless from planning stages to the end. I appreciated how we got to see a draft itinerary before committing to using their services – gave me confidence that they really knew what they were doing. Ellie is fantastic. The experiences, accomodation, and guides were stellar – all complete with incredibly kind personal touches and surprises along the way. I’d wholeheartedly recommend Jacada for anyone looking to plan a special trip to a part of the world you’re not as familiar with but eager to explore.
Amazing Personal Touch
They told every restaurant it was our honeymoon, left little notes at every hotel we stayed at. everything went perfectly
Our experience with Jacada exceeded our expectations. They were so helpful, knowledgeable and friendly. My husband and I started working with them in 2020 right before covid hit and had to postpone for 3 years, but even after 3 years, they were there and so excited to help plan our once in a lifetime honeymoon. We travel to Thailand for 2 weeks. They gave us great recommendations on hotels and excursions that fit our budget. We landed in Bangkok and stayed there for a couple days. Then flew to Chiang Mai and stayed there for a 4 nights and then finally flew to Phuket and stayed on Koh Yao Noi island. All of the transfers were flawless, our domestic tickets were all booked for us. We felt safe and taken care of the entire trip. Not to mention all the little notes left in each hotel from the Jacada staff that worked with us and some little special extras we received while staying at the resort curtesy of Jacada. We honestly had the most amazing honeymoon and we owe it all to Jacada. Thank you so much. We 100% recommend Jacada if your looking to book a great travel agency.
There can’t be a better or more professional travel service available . They did our honeymoon to South Africa – the trip of a lifetime . Everything was perfect and we had the best time — with no stress or worries . Booking our next trip with them and telling everyone ! Thank you Jacada
My husband and I had the trip of our dreams. Jacada planned everything and captured our personalities very well with choices of where to stay and activities. We had a great mix of things to do and just enough time for flexible roaming which we wanted. Smooth transfers and pickups at the airports. Our guides looked after us so well. We came off one trip already planning the next with them. I’m not sure how to travel without Jacada.
Dale and I celebrated our 30th wedding anniversary in Bali and it was the most extraordinary trip of our lives! Jacada not only took care of everything and exceeded every expectation, they matched our desires for adventure and privacy. Each experience was unique and unforgettable. We are planning our next adventure with them now!
From the moment I first contacted Jacada Travel, I knew I was in excellent hands. My travel consultant, Charlie Morris, was incredibly knowledgeable and patient, taking the time to understand my travel preferences and build a customized itinerary that was perfect for me. Charlie’s meticulous planning was evident in every aspect of my trip, ensuring that I experienced the best of India without feeling overwhelmed. She also made sure to book me into high-end hotels that provided exceptional service, making my stay truly luxurious.
On the ground, every detail was taken care of by Gita Widyasari, Jacada’s local coordinator in India. Gita’s thoroughness and care were evident in every aspect of my Indian adventure. She ensured that every transfer, activity, and excursion was arranged flawlessly, and she even provided me with a list of restaurant recommendations prior to my trip (when she found out that I love food).
The local guides that Jacada arranged in each location were equally impressive. They were not only knowledgeable and friendly but also extremely flexible, adapting to my changing interests and preferences without hesitation. They shared their insights into the local culture and customs, making my experience even more immersive.
Overall, my trip to India with Jacada Travel was nothing short of exceptional. Charlie’s meticulous planning and Gita’s attentive care ensured that every aspect of my journey was seamless and enjoyable. The company’s extensive network of local guides further enriched my experience, allowing me to connect with the vibrant culture of India on a deeper level. I’m so grateful for their hard work and dedication, and I’m already planning my next trip with Jacada, this time to Thailand. I can’t wait to embark on another adventure with Charlie and Gita as my guides.
For our honeymoon, my wife and I wanted a vacation that we wouldn’t forget, while also not stressing about the details of planning it. Jacada Travel was able to put together a trip for us that exceeded our expectations. From the start they were professional and responsive, and got to know what we wanted from our vacation in order to put together a trip that was individualized to us. Every detail we could have asked for was planned, and allowed us to really enjoy the beautiful sights, activities, and food in Italy. We would highly recommend using their services, and look forward to more trips with them in the future!
FANTASTIC!!! We used Jacada for a trip to New Zealand and I cannot say enough amazing things about Ellie and Cathy who helped create the trip of a lifetime. We have travelled around the world, with a driving tour of Switzerland and South Africa Safari as our previous top trips, and this surpassed those. The trip was tailored perfectly to our travel preferences with private tours, drivers, unique hotels tucked away from touristy areas, and a food experience on par with our trip to San Sebastian. We saw whales, gazed at stars in an area free of city lights, saw the Tasman Glacier, experienced local culture in Rotorua, the glow worm caves, the amazing Lake Taupo, Mt Cook, and ended in Queenstown, the most beautiful city I have ever been to. There we capped the trip off with Air Milford, taking a 30min flight to the Milford Sound with reserved tables on the cruise through the sound, a walk with the pilot through the forest and another 30min flight with different flight path back to Queenstown so we could see more of the unbelievably beautiful southern Alps. It was truly the trip of a lifetime and Ellie and Cathy made it so easy, book with them, and go here, you will not regret it and may consider moving there 🙂 THANK YOU!
We are repeat clients of Jacada and will continue to use them for future trips. Our trip coordinator Demi was FABULOUS!! She truly went out of her way to ensure that our trip to Colombia was exactly what we asked for..and more! She went above and beyond getting to know our group making this experience even more personalized. She stayed in contact and was also so responsive to any of our inquiries.
Our in country team and guides were fantastic as well. The true joy of the Jacada experience is that every detail is thought of and you can relax and enjoy your adventure.
Many thanks again Demi!!
As returning Jacada customers, our Brazil trip was a spectacular 22 day adventure that took us from Sao Paulo, to the Falls, to the Pantanal, to the Amazon, and Rio. Everything from pre-planning to execution and all things in between were handled flawlessly as Charles and Melanie created an outstanding itinerary with a good pace, locations, guides, and accommodations. Every aspect of the trip was truly a “WOW” moment. There was nothing more we could have wanted or hoped for. The entire trip was stress free, relaxing, and very educational. As we have said many times, Jacada is our recommended travel planner for the perfect get-a-way.
We used Jacada Travel several years ago for a month long trip to Chile. They were amazing. So when my husband and I decided to take a trip to Italy this year we decided to use them again. We were not disappointed, they did another fabulous job.
We spent 3 weeks traveling through Italy started in the North and ended in the South.
Everything about the trip was amazing, from the hotels, the private drivers, the guides, to the restaurants they recommended.
They always had welcome gifts and a nice card waiting for us at each hotel.
The sister tour companies they used in Italy were also top notch.
They take such good care of you from the moment you get off the plane to the day you leave. They did such a fabulous job, I can’t wait to plan my next trip.
If your going to use a travel company this is the one to use.
Had a great trip designed by Delfina and Bernie at the helm in conjunction with my daughter-in-law. Stayed at luxurious locations with top-level service. We had a wonderful guide in Peru! Thank you.
Jacada Travel was instrumental in making our family trip to Scandinavia a wonderful experience. They guided us througut and their selection of places to visit, retaurants, etc was precisley matched to our needs.
Could not have had a more exciting, rewarding and uplifting experience in India. Everything was sensational; from Charlie and Gilda’s planning, Sanjeev’s extraordinary and insightful guiding, Ramesh and Shankar’s perfect driving, the itinerary which took us everyplace we asked and more and added memorable experiences along the way, fantastic accommodations, the local guides who knew the ropes, and on and on. Wholeheartedly recommend Jacada and the team they assembled for this once in a lifetime journey. Of course, we’re thinking about our next “once in a lifetime journey” with Jacada too.
Outstanding six day customized tour of the most significant sites in Jordan. Stayed in best hotels. Excellent guide and driver. Natalie Johnson is the best tour planner and Grace Elliott the best travel concierge.
Excellent venues, guides, well organized, and great choices on what to see and do, for a place we have never been. They really did a great job on catering to our preferences. Service level was excellent, and we were willing to do some extras for us. It might be the best trip we ever had.
Our travel planner really listened to our wishes and designed a vacation to suit us perfectly. Lots of special touches, and great staff assistance from beginning to end.
From the planning process through the very end of our trip, everything about working with Jacada was easy and seamless. We worked with them to have them book a 12 day vacation in South Africa for our honeymoon. Our travel designer, Amie Larsen, was able to create the itinerary of our dreams all within our budget. Communication was easy and fast whether that was through email or WhatsApp. The hotels they booked for us along with the restaurants they reserved blew us away. One day we even came back to our room with a surprise massage as an extra little honeymoon gift from Jacada! Although there were a few excursions on our trip that had to be cancelled due to weather, Jacada was quick to come up with other plans for us or even offer to comp additional spa treatments. Extremely happy with our experience. Our only wish is that we get to book another trip like this soon!
It was seamless!! The most wonderful accommodations, food, transportation and travel guides. So efficient. Our drivers were great! Everyone was so kind. Loved how we started in Rome and ended in Ravello. From metropolitan to quiet and stunning beauty!! I know you don’t control the weather but it was perfect too!!!
I can’t recommend Jacada enough! If you want a curated and hassle free trip, do it with them! They planned all details and gave us plenty of info leading up to the trip that we really didn’t need to do much ourselves. We decided to use them for a culture/food trip through Japan and it was beyond exceptional! The best!
Great guides and hotels. Aways had the feeling that we were being looked after since we had never been to Chile nor Argentina before. We really enjoyed and appreciated the additional suggestions that Jacada arranged for us.
Jacada’s attention to detail is beyond compare! We never had to worry about a thing.
We have just returned from a wonderful holiday…the absolute best!
Starting at the Victoria Falls, viewing from both the Zambian and Zimbabwean sides and topped it off with a view from above (helicopter)…..was stunning!
We then went onto Botswana staying at both Selinda and Mombo Camps….both camps were outstanding! Accomodation, food, game drives, guides and the ‘team’ on the ground were all fantastic.
Jacada did a great job from start to finish…..special thank you to James and Angela.. who were a real pleasure to deal with. Their knowledge and enthusiasm for the trip was ‘infectious’ and the final result did not disappoint in any way. Every step of the journey was faultless. And so easy!!
So a huge thank you to everyone involved.
We are now in the planning stages with Jacada for Europe next year…..can’t wait!
Jacada is beyond incredible and we look forward to planning future adventures with them. Our experience was flawless from beginning to end. Iain listened to our dream trip ideas and came up with a bucket list itinerary to Namibia, Zambia, Zimbabwe, and Botswana. James took over and guided us with his amazing care til departure. Such peace during our travels to know the ground team is in place to take care of any need during our trip should one arise. Amazing communication with us via WhatsApp to relay flight details during the trip and check in with us. Everything we were promised was an above and beyond experience. Words can’t describe how fortunate we feel to have found Jacada.
We had a once in a lifetime trip to Italy! Everything was curated and planned perfectly.
The trip planning and actual itinerary was outstanding. And, they are great at listening to what you want. Plan to do another trip with them next year!
We are repeat Jacada customers, and with good reason! Our trip to South Africa and Victoria Falls far exceeded expectations. The Jacada Africa team put together an amazing itinerary for us. The logistics were incredibly smooth, and their recommendations for lodging and dining were top notch. The local guides we had in Africa were so memorable. We learned so much from them and by the time we parted ways we felt like each had become a friend. We’ve hardly recovered from jet lag but we are already looking forward to our next Jacada destination!
Using Jacada was the best decision. We have travelled a lot but this trip was our absolute favorite and everything was organized, handled and simply amazing. It was so nice to enjoy the vacation and to not be stressed about all of the hiccups that can happen during international trips. The guides, the hotels, the adventures, the communication- everything was perfection and I will definitely be using them again for our bigger trips. They provided us with a trio of a lifetime that we will forever cherish. Special thanks to our wonderful agents Jen and Berni.
Most of all I appreciate Jacada connecting me with Wilderness Safari. They were by far the best.
The accommodation Jacada put together were spectacular- 5 star! The staff at the accommodations were top notch. Jacada was so easy to work with. They listened to our input and what type of experience we were looking to enjoy and then delivered in a Big Way!!
This was a trip of a lifetime and we were taken excellent care of. The planning was perfect. We have so many great memories!
It started with Lilly and Melanie and only got better. The girls really listen to you and tailor your trip around those requests. There was not one detail they overlooked from being greeted by name to food preferences to checking in our bags – nothing was overlooked!!. This was truly a trip of a lifetime
This was my first time using Jacada for a trip of a lifetime to Italy. Every plan we made was executed perfectly from our drivers to our tour guides and our activities. Everyone they arranged for us to meet spoke English which was helpful because we are not fluent in Italian. We had drivers who were familiar with the area no matter where we were. Our tour guides were knowledgeable and very accomodating. We moved from place to place seamlessly and had time to relax and enjoy this trip without a worry. The hotels and restaurants they suggested were perfect. All in all, I can say our travel designer and trip concierge were wonderful and saw to every detail. It was a perfect trip!
Jacada helped us plan a 25th wedding anniversary that we will remember! Our trip to Chile (Atacama desert) and Bolivia (lagoons, flamingos, Uyuni salt flats and La Paz) were amazing. Our tour guides were fantastic in each locale. The salt flats were absolutely otherworldly and a must see! Jacada also incorporated star-gazing into our itinerary by request. The skies were brilliant! Definitely precious memories.
Keith and Gita and the entire Jacada family were absolutely amazing!! Our honeymoon would not have been the same without them. They took the time to truly get to know us and carefully curated the perfect getaway for the two of us that would have otherwise been impossible. We are avid planners, well-traveled, and had never even thought about using a travel agency before, but Keith and Gita changed the game. Thank you so much, and we cannot wait for our next adventure with you guys!
Safaris, safaris, safaris..All the guides, campsite staff , hotel workers at the One and Only, restaurants in Capetown incredible! Everyone so nice. Tor at Jacada planned the perfect trip and Angela was extremely helpful with making sure we had everything together for the trip. Would return to Botswana and Zimbabwe tomorrow if could afford it. A photographer’s dream.
